Online Canopy MLS Orientation

Canopy MLS requires any applicant for MLS participation and any licensee (including licensed or certified appraisers and appraisal trainees) or Assistants affiliated with an MLS Member Participant (MP) who has access to and use of MLS-generated information to complete an online orientation program of no more than eight classroom hours.  The online orientation is devoted to the “Canopy MLS Rules and Regulations” and computer training related to MLS information entry and retrieval and to the operation of the MLS.

Failure to complete online Canopy MLS Orientation within 30-days of application

Failure to complete online Canopy MLS Orientation within 30 days will result in the deactivation of the licensee MLS access. Access to the MLS system will only be restored upon completion of the online Canopy MLS Orientation class. Charges will continue to accrue.

Tech Classes

In addition to online Canopy MLS Orientation, we offer both online and in-person tech training classes on numerous products and tools that are included in your Canopy MLS subscription.

Click the button below to see the upcoming classes available to you: 

Register for Matrix Classes

Alternately, you can register by contacting Canopy MLS Support at support@canopyrealtors.com or (704) 940-3159.

You can also visit our online knowledge base.

Rules and Regulations

Review the Canopy MLS Rules and Regulations (pdf)

Listing Data Checker

Learn about the Listing Data Checker (pdf), a tool used by Canopy MLS to check for common data violations.  This tool is also available to listing agents to check their own listings for compliance with all Canopy MLS rules.

Orientation PowerPoints

Canopy MLS New Member Orientation Powerpoint (pdf)

Supra Key Training Powerpoint (pdf)

Additional materials

Find all the information and forms a new member with Canopy MLS may need when getting started:

Canopy MLS Invoice Schedule

Teams and Assistants

Identity Sharing in Matrix

Supra DisplayKEY Resources

Supra DisplayKEY Resources

SupraWEB Guide for Agents (pdf)

ShowingTime Quick Start Guide

All Canopy MLS agents also have a subscription to ShowingTime. The ShowingTime Quick Start Guide (pdf) will walk you through setting up your account, creating showings and scheduling appointments.